FAQ's

This question asked a lot from our clients. There are many competent UX agencies in India alone and even more globally. It’s hard to be different when the standard is so high.

So how do we stand out? First and foremost, it’s the quality of the work we deliver. We create easy to use, right looking digital products and interfaces which represent your brand in the best way possible. It's our designers who make your project a reality. We always assign a multidisciplinary team of senior designers, developers, UX researchers, and other specialists led by one of our design directors and overseen by a co‑founder.

Finally, unlike most traditional user experience design companies, we combine creativity and product design/development capabilities under one roof and on the same project. Imagine a branding firm meets a UX consultancy — that’s us.

Yes, we not only design but also develop. We’re world‑famous for creating business websites / mobile apps that meet our clients’ goals by merging brand storytelling and award‑winning web design with the latest and greatest web technologies. Our sites convert well, and people share them like crazy, which helps us get new clients who are already huge fans of our work.

For example, the new Teledentix.com website we recently redesigned has seen a blasting 156% spike in conversion. Yes, that’s 2.7 times more. With each new project, we challenge ourselves to try something new, like improving our processes to optimize costs or work faster without losing quality.

Yes, we do. We are a branding agency focused on tech companies, digital products, and direct‑to‑consumer brands. But that doesn’t mean we can’t help you create a visual identity for a health app as we did for HealthGuru. Our capabilities include research, brand strategy, brand positioning, logo design, visual identity, communication design, motion design, and style guide development, among other things.

However, our clients often provide us with either a brand strategy or even a complete visual identity package. In these cases, we use the current brand foundation as a starting point, not just carefully adopting it, but also we’re designing and enrich the brand while staying true to its roots.

Our pricing is directly related to the project scope, timeline, deliverables, and team composition. When the scope isn’t set in project specification, or the project is very dynamic, we prefer engaging on a time and materials basis where you pay us for the time spent. However, most of our engagements are fixed‑price contracts. In this case, we’ll give you a detailed proposal after learning as much as possible about your project. All estimates are calculated based on the hourly rates and the number of hours we think the job will take.

As a UI/UX, a sample project may take ten weeks and cost $50k‑$150k. For time and materials engagements, we would create a custom rate card for you based on the team composition. Our rates span from $20/hour for junior designers to $60/hour for our design directors. We also offer special rates for qualified startups. Please email us to get a quote.

We are an India‑based globally UX design agency; we partner with startups big and small all the time. What can be better than helping founders bring to life ideas the world has never seen before? We enjoy a fast‑moving environment that challenges our skillset and process.

The ultimate achievement for us is seeing our startup clients grow and take over the world. We worked with Uber clone when they were a team of ten and helped design such iconic products as Path and SendGrid.

We have special discounted rates for startups we believe in. Email our CEO, Prince Pal Singh, to learn more.

Yes, we’re up to the challenge. We’re one of the few user experience firms specializing in enterprise UX design and digital transformation of legacy business software. We’ve perfected our process over the years, modernizing digital platforms for Fortune 100 companies such as Teledentix, EasyBioData, and Juniper Networks.

We start each new enterprise UX project with a deep‑dive discovery and research to fully immerse ourselves in the industry and project specifics. Our services span from user research and information architecture, UX design, prototyping, and user testing to full‑stack development and design systems. Our team acts as an independent entity that moves fast, avoiding the bureaucracy of a large organization, often working hand‑in‑hand with innovation labs and in‑house UX teams.

Our lean UI/UX design process is based on the design thinking methodology, which allows us to be flexible, adapting to almost any project type and collaboration model. While each engagement is unique, we always go through the following key phases:

Discovery & Research
We usually start by consolidating all available project documentation and scheduling workshops with your team. During those sessions, we interview key stakeholders, collaborate on requirements, as well as ideate, and plan the next steps. When possible, we’d want to talk to your current or potential customers to understand their needs and pain points. In some cases, we may need to audit your existing product to identify opportunities for improvements. We will also review competitor products, gather design references, and document best practices.

Strategy & Concepts
Based on the discovery & research results, we synthesize a strategic direction and define an approach to drive our design process. We explore different concepts to establish such core elements as information architecture, key screen layouts, and visual design direction. We then validate the resulting concept with users and stakeholders. Once the feedback is in, we make necessary updates to proceed with designing the rest of the product.

UI/UX Design
After the concept has been approved, we start designing the UI and UX, continuously conducting user tests, and iterating along the way. The main activities include user flow mapping, wireframing, user interface design, interaction design, and prototyping. We hand off design assets to developers using tools like XD, Zaplin, and provide a comprehensive style guide that includes a UI component library, UX guidelines, and complete user flows.

Please send us an email first with a quick summary of your project or an RFP. We usually reply within 24 hours to schedule an introductory call and ask any immediate questions. During our first call, we will ask a lot of questions about the project goals, audience, budget, timeline, and other essential details. We can sign an NDA if necessary, but we always treat all client conversations as confidential.

After the call, we may request various documentation such as a design brief, project requirements, past designs, etc. If we’re redesigning an existing product, we’ll want to schedule a demo or try it ourselves. We will email you a proposal and can schedule a video call to walk you through it. The proposal will include a detailed description of our approach, project phases, activities, and deliverables, team composition, and relevant case studies.

In a situation like this, a great UX designer exhibits thoughtful restraint. They will not take critique personally, but use it as an opportunity to dig deeper and uncover the real reasons why a client may not like a design. Great UX designers are objective; they rely on tried and true principles, past learnings, white papers and studies, best practices, standards, and design conventions that have been tested, studied, and validated. Accordingly, they should be able to back up their designs based on those above.

Typically, in these circumstances, a misalignment has occurred between what the client was looking for and what the designer was trying to achieve. A great designer would take a step back and ask smart questions to uncover the issues a client may have with the design. Is the client subjective as in, “I don’t like that color?” The designer would inquire why and make sure the client understands that design decisions are based on sound principles—color theory, for example—and not subjective opinion.

Also listen for examples of when the designer backed up design decisions based on analytics data and testing (staying objective), and how they presented facts and findings to make their case.

Some client feedback may be for compelling business reasons. For example, the client may feel that a simple solution misses valuable opportunities for revenue-generating ad placement. A good designer would listen patiently and incorporate the feedback into the next iteration, understanding that arriving at the optimal design is a balancing act between business needs, technical feasibility, and the designer’s desire to create the best UX.

Listen to the UX designer to describe it as a user-centered design approach, a process. As Tim Brown, president, and CEO of IDEO, a famed global design consultancy explains it: “‘Design thinking’ is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.”

Design thinking is a method for the generation of solutions and a practical, creative resolution of problems. It’s about uncovering insights into the unmet needs of your target audience. It’s a form of solution-based or solution-focused thinking, with the intent of producing a constructive future result. Most of all, it’s a ‘people first’ approach—a design process mindset that designs products around people’s needs, motivations, and behaviors.

The design cost of anything depends on the customization of design needed by the client, just like the type of burger you go for in McDonald’s has a different cost.

We try to give as much elbow room as possible we can. Although with every step in project completion, we tend to take your feedback and make all the minor changes, closing it on your approval. We are open to space of 2-3 rounds for significant revisions at no cost.

There must be lots of vendors available to do the task. So as the question asks why to UIUX Studios, the answer is because we value your work and have every knowledge to provide you with the best of it. We provide you with possible turnaround time and quality assurance with long term support.

THE PROJECT IS CONFIRMED WITH 50% ADVANCE DEPOSIT. After the sign off the project is started and completed as per the scope provided and all the minor changes are done, the rest amount of 50% is collected and support for any other changes is provided to you. We also have monthly subscription programs.

Yes, we follow specific instructions provided by you for the designs that we create. This also includes any brand guidelines.

You get 100% ownership of the files the moment we deliver them to you.

Yes, you can use our services as a white-label service. We already work with a lot of design companies who extend our services to their clients.